Jon heads up the Operations division at Potentia and draws on over 15 years of experience working in the market research industry. With his technical know-how, he is a specialist in online data collection, community management and overseeing complex bespoke survey set-ups alongside project managing mix-mode, large-scale global projects.

Jon has worked across a wide variety of clients and sectors from financial institutions to research insight specialists, while building a team of experts who share his high standards and level of service.